Terms & Conditions

These Terms & Conditions govern access to and use of Richard Casino on richard-casino.games. They apply to all website pages, account features, games, promotions, payment functions, support services, and related content made available through Richard Casino.

Users should read these Terms & Conditions before using the website, creating an account, making a deposit, claiming a bonus, or playing any game. These terms are intended to explain the main rules that apply to Richard Casino and to help users understand their rights and responsibilities.

Acceptance Of Terms

By accessing Richard Casino, creating an account, making deposits, claiming bonuses, using promotions, playing games, requesting withdrawals, or using any website feature, the user agrees to these Terms & Conditions.

If a user does not agree with these terms, the user should not access the website, register an account, make payments, claim offers, or play games.

Richard Casino may also publish separate rules, notices, agreements, policies, or promotional terms. Where separate terms apply to a specific feature, bonus, game, payment method, or service, those terms form part of the user agreement.

Eligibility

Richard Casino is intended only for users who are legally allowed to access and use online gambling services in their location.

To use Richard Casino, a user must:

• Be at least 18 years old, or the legal gambling age required in the user’s jurisdiction, whichever is higher.
• Have the legal capacity to enter into a binding agreement.
• Use the website only where online gambling is lawful.
• Follow all local laws, rules, and regulations that apply to the user.
• Not access the website from a restricted territory where online gambling is not permitted.
• Not be excluded, self excluded, blocked, or otherwise restricted from gambling.
• Create and use only one account, unless Richard Casino gives written permission otherwise.

Only one account may be allowed per person, household, IP address, device, payment method, or shared computer where applicable. Richard Casino may close, suspend, merge, or restrict duplicate accounts where the terms are breached.

Users are responsible for confirming that access to Richard Casino is lawful in their location. Availability of the website does not mean that online gambling is legal for every user.

Account Registration

Users must provide accurate, complete, and current information when registering an account with Richard Casino. Registration details may include personal information, contact details, date of birth, address, account credentials, and payment related information where required.

A user must not register on behalf of another person. A user must not provide false information, misleading information, incomplete information, or information that belongs to someone else.

Richard Casino may request validation at any time. This may include identity checks, age checks, address checks, payment method checks, source of funds checks, or other verification steps required for security, compliance, or fraud prevention.

Richard Casino may suspend, restrict, or close an account if:

• False or misleading information is provided.
• The user fails to complete validation.
• The user appears to be underage.
• The user appears to be located in a restricted territory.
• The user creates multiple accounts.
• The user breaches these Terms & Conditions.
• The account activity appears suspicious, fraudulent, or unlawful.

Users must keep account details accurate and update them when required.

Account Security

Users are responsible for keeping their account credentials secure. This includes protecting the username, email address, password, security answers, payment details, and any device used to access Richard Casino.

A user must not share login details with another person. A user must not allow another person to use the account. All activity carried out through an account may be treated as activity of the registered account holder.

Users should choose a strong password and keep it confidential. If a user believes that account credentials have been lost, stolen, exposed, or used without permission, the user should contact Richard Casino support through the contact options available on the website.

Richard Casino is not responsible for losses caused by a user sharing credentials, using an insecure device, failing to protect a password, or allowing unauthorised access to an account.

Richard Casino may suspend or restrict an account if unauthorised access, account sharing, identity misuse, fraud, or suspicious activity is suspected.

Deposits And Funding

Richard Casino may make several funding methods available. Payment methods can vary by location, currency, account status, payment provider, compliance checks, and website availability.

A minimum deposit may apply. Richard Casino may also set deposit limits, payment method limits, daily limits, monthly limits, or other transaction limits. These limits may change and should be checked in the banking section before payment.

All payments must belong to the registered account holder. A user must not deposit funds using a card, wallet, voucher, bank account, crypto wallet, or payment method that belongs to another person.

Richard Casino may refuse, delay, return, or investigate a payment where:

• The payment method does not belong to the account holder.
• The transaction appears suspicious.
• Fraud, chargeback risk, money laundering risk, or identity misuse is suspected.
• The user fails validation.
• The payment provider rejects the transaction.
• The transaction breaches these Terms & Conditions.
• The transaction may breach applicable law or compliance obligations.

Deposited funds must be used only for lawful play on Richard Casino. Richard Casino is not a bank, wallet provider, money transfer service, or currency exchange service.

Bonuses And Promotions

Richard Casino may offer bonuses, promotions, free spins, reload offers, loyalty rewards, promo codes, or other offers from time to time. All promotions and offers may carry separate rules.

Before claiming any promotion, a user should read the relevant bonus terms, including:

• Wagering requirements;
• Minimum deposit requirements;
• Eligible games;
• Game contribution rules;
• Maximum bet limits;
• Expiry dates;
• Country or account eligibility;
• Withdrawal restrictions;
• Bonus cancellation rules;
• Any other notice attached to the offer.

Bonus funds, free spins, and promotional credits may not be withdrawable until the relevant terms are met. Different games may contribute differently toward wagering requirements, and some games may be excluded.

Richard Casino may cancel, amend, suspend, or withdraw promotions at any time where permitted by the applicable terms. Richard Casino may also refuse or remove a bonus where abuse, fraud, duplicate accounts, technical manipulation, or breach of terms is suspected.

Bonus abuse is prohibited. Bonus abuse may include:

• Creating multiple accounts to claim offers;
• Using false information;
• Coordinated play with other users;
• Using irregular betting patterns to exploit bonuses;
• Claiming offers in a way that breaches the promotion rules;
• Using technical errors to gain an unfair advantage.

Where bonus abuse is suspected, Richard Casino may remove bonuses, void affected winnings, restrict withdrawals, suspend the account, or close the account.

Games And Fair Play

Games available through Richard Casino are governed by their own rules, paytables, mechanics, and limits. Users should read the game rules before placing a bet.

Game outcomes depend on the rules and mechanics of each game. Outcomes may involve random mechanics, live dealer results, game provider systems, or other approved game processes. No outcome, win, payout, or return is guaranteed.

A user must not attempt to interfere with game functions, exploit errors, use technical manipulation, collude with other users, or gain an unfair advantage.

Where a game, payment, balance, bonus, or system malfunction occurs, affected play may be void where applicable. Richard Casino may correct errors, cancel affected transactions, reverse incorrect balances, and amend account records where a clear error or malfunction is found.

Users should stop playing and contact support if a technical issue, incorrect balance, frozen game, failed round, or unusual result appears.

Withdrawals And Payouts

Cash out requests may require identity checks, account validation, payment method checks, source of funds checks, or other compliance steps. Payouts may depend on successful validation and approval.

Richard Casino may review withdrawals for security, fraud prevention, responsible gambling, anti money laundering, and compliance purposes. Withdrawal requests may be delayed, refused, reduced, or cancelled where the account has not met the relevant requirements.

Processing times may vary by method, payment provider, currency, account status, validation status, and security checks. No payout is guaranteed until the withdrawal has been approved and processed.

Richard Casino may request documents before processing a withdrawal. These may include proof of identity, proof of address, proof of payment ownership, source of funds information, or other documents required for compliance.

A withdrawal may be delayed or refused where:

• Validation is incomplete.
• The payment method does not belong to the account holder.
• Bonus rules have not been met.
• Fraud, collusion, or prohibited activity is suspected.
• The user has breached these Terms & Conditions.
• The transaction may breach applicable law or compliance rules.
• Technical or payment provider issues affect processing.

Users should read the Withdrawal Policy for more information about cash out rules, payout handling, limits, and validation requirements.

Verification And Compliance

Richard Casino may carry out verification and compliance checks before or after account registration, deposits, gameplay, bonus claims, withdrawals, or account closure.

These checks may include:

• Know your customer checks.
• Age and identity checks.
• Address checks.
• Payment ownership checks.
• Anti money laundering checks.
• Source of funds checks.
• Source of wealth checks.
• Sanctions and restricted territory checks.
• Fraud and risk checks.
• Responsible gambling checks.

Users must provide accurate documents and information when requested. Documents must be clear, valid, current, and authentic.

Richard Casino may restrict account access, suspend transactions, withhold withdrawals, remove bonuses, or close an account if validation is incomplete, refused, suspicious, or failed.

A user must not use Richard Casino to deposit, transfer, hide, disguise, or move funds connected to unlawful activity. Any suspected unlawful activity may be reported to relevant authorities where required.

Prohibited Activity

Users must not use Richard Casino for illegal, fraudulent, abusive, or unfair activity.

Prohibited activity includes:

• Fraud or attempted fraud.
• Registering with false information.
• Creating or using multiple accounts.
• Using another person’s identity.
• Using stolen payment details.
• Using payment methods that do not belong to the account holder.
• Chargebacks without valid reason.
• Bonus abuse.
• Collusion with other users.
• Technical manipulation.
• Exploiting errors or malfunctions.
• Automated play where not allowed.
• Use of bots, scripts, or prohibited software.
• Circumventing account restrictions.
• Harassing support staff or other users.
• Money laundering or suspicious transaction activity.
• Accessing the website from a restricted territory.
• Breaching any applicable law or regulation.

If prohibited activity is suspected, Richard Casino may take action without prior notice. This may include account suspension, bonus removal, transaction cancellation, voiding affected play, withholding withdrawals, account closure, or reporting activity where required by law.

Responsible Gambling

Richard Casino supports responsible gambling and encourages users to treat gambling as entertainment, not as a way to make money or solve financial problems.

Users should gamble only with funds they can afford to lose. Users should not gamble while under financial pressure, emotional stress, or the influence of alcohol, medication, or other substances that may affect judgement.

Users who feel that gambling is becoming difficult to control should stop playing and seek help. Support may be available through the Responsible Gaming Policy and external assistance services.

Helpful resources include:

• BetStop: https://www.betstop.gov.au/
• Gambling Help Online: https://www.gamblinghelponline.org.au/
• ACMA online gambling information: https://www.acma.gov.au/online-gambling

Richard Casino may offer or apply responsible gambling tools where available. These may include account limits, cooling off periods, self exclusion options, or account restrictions. Users should not attempt to bypass self exclusion, account limits, or gambling harm controls.

Privacy And Cookies

Richard Casino may collect and use personal information to operate accounts, process payments, provide services, prevent fraud, meet compliance obligations, improve website functions, and communicate with users.

The handling of personal data is explained in the Privacy Policy. Users should read the Privacy Policy before creating an account or using account features.

Richard Casino may also use cookies and similar technologies to support website functionality, account security, analytics, preferences, and service performance. Cookie use is explained in the Cookie Policy.

By using Richard Casino, users acknowledge that personal information and cookies may be handled as described in the relevant policies.

Website Content And Intellectual Property

Website content, branding, text, graphics, logos, interface elements, design, software, icons, images, promotions, and other materials displayed on Richard Casino belong to their rights holders.

Users may access the website for personal, lawful use only. Users must not copy, reproduce, publish, sell, modify, scrape, distribute, frame, mirror, or use Richard Casino content without permission.

No rights are transferred to users except the limited right to access and use the website in line with these Terms & Conditions.

Game content, software, and related materials may belong to third party rights holders. Users must respect all intellectual property rights attached to those materials.

Limitation Of Liability

Users access and use Richard Casino at their own risk, within the limits allowed by law.

Richard Casino does not guarantee that the website will always be available, uninterrupted, error free, secure, or compatible with every device, browser, network, or location.

Richard Casino is not responsible for losses caused by:

• User error;
• Loss of password or account credentials;
• Unauthorised account access caused by user negligence;
• Internet connection problems;
• Device failure;
• Payment provider delays;
• Banking delays;
• Game provider issues;
• Technical interruptions;
• Incorrect information provided by the user;
• Access from a restricted territory;
• Breach of these Terms & Conditions.

Nothing in these Terms & Conditions excludes liability that cannot be excluded under applicable law.

Changes To These Terms

Richard Casino may update these Terms & Conditions from time to time. Updates may be made to reflect changes in website functions, payment methods, account rules, promotions, compliance requirements, responsible gambling rules, or legal obligations.

Users should check this page regularly. Continued use of Richard Casino after changes are published means the user accepts the updated terms.

If a user does not agree with updated terms, the user should stop using the website and contact support about account closure or any remaining account balance, subject to validation and applicable rules.

Contact

For account, payment, bonus, withdrawal, responsible gambling, privacy, cookie, or policy questions, users should contact Richard Casino support through the contact options available on the website.